STORE POLICIES

Support:
For problems concerning transactions, drop Emery Milneaux a notecard with your name and transaction history, detailing your issue. (Transaction history can be found at: http://secondlife.com/my/account/transactions.php) Before passing a notecard, please review Commoner’s store policies below:

Refunds:
Refunds won’t be offered, except in the case of duplicate purchases of copiable items. (Duplicate purchases are defined as accidentally purchasing the same product two or more times simultaneously.)

Replacements:
Items lost or damaged due to glitches in Second Life servers or viewers may be replaced at Commoner’s discretion. Note: Alts aren’t eligible to receive copies of any products they’ve previously purchased on their main account.

Blogger review copies:
Review copies are sent to a list of bloggers as new items are released. If you’d like to be added to Commoner’s blogger list, pass Emery Milneaux a notecard with your name and your blog’s URL.

Please allow 24 hours upon receipt of your notecard, to review and properly address your issue.

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